Frequently Asked Questions
Got questions? We've got answers. If you can't find what you're looking for, feel free to contact us directly.
Q.How do I book a service?
A.Booking is easy! Simply select your required service from our homepage, choose a convenient date and time slot, enter your contact details, and confirm. You will receive a WhatsApp confirmation instantly.
Q.Do I need to create an account to book?
A.No, creating an account is completely optional. You can book any service as a guest by simply providing your name, phone number, and address. If you choose to log in, we will save your details for faster bookings next time.
Q.Are your technicians verified?
A.Yes, absolutely. We conduct thorough reference and background checks on all our technicians before they join OyeMistri. They are also trained to maintain high standards of professionalism and hygiene.
Q.What happens if I am not satisfied with the service?
A.Customer satisfaction is our priority. If you are not happy with the quality of the service provided, please reach out to our support team within 24 hours. We will arrange a free revisit or work with you to resolve the issue to your satisfaction.
Q.How do I pay for the service?
A.You can pay the technician directly after the service is complete. We accept cash, UPI, and major digital wallets depending on your preference.
Q.Can I reschedule or cancel my booking?
A.Yes, you can reschedule or cancel your booking through your dashboard (if logged in) or by contacting our customer support. Please try to inform us at least 2 hours before the scheduled time.
Q.Are the prices fixed or do they vary?
A.The prices shown on our website are starting prices or estimates. The final price might vary slightly depending on the exact scope of work and any spare parts required. The technician will provide a final quote before starting the work.
Q.Do you provide a warranty on your services?
A.Yes, we provide a 30-day service warranty on most of our repair and maintenance jobs. If the same issue occurs within 30 days of the service, we will fix it free of cost.